A temperature change or unexplained fluid loss needs investigation. Contact Excel Auto Care with your vehicle details and the symptoms so we can discuss the appropriate assessment.
The engine cooling system manages engine temperature. Cabin air conditioning controls the air supplied to the passenger compartment. If the cabin is not cooling but the engine temperature appears normal, see our air-conditioning page.
When enquiring, explain which temperature or cooling problem you have noticed. This helps identify the right starting point.
Fluid loss or overheating symptoms can have more than one cause. Describe any visible leakage, dashboard warning or recent repair, and tell us when the problem occurs. Avoid assuming the radiator needs replacement before the system has been assessed.
The recommended work should follow the findings and the vehicle’s requirements. Ask which parts, fluids and testing are included in a proposed repair.
An online request cannot establish that the vehicle is suitable to drive. If you are concerned about overheating or fluid loss, call to discuss arrangements and seek roadside assistance where needed. Follow the vehicle handbook’s warning instructions.
Vehicle details can help identify a part, but an inspection may be necessary to establish whether that part is the cause of the problem.
Check the agreed service inclusions. A routine check and investigation of a specific fault can involve different work.
Yes. Explain the symptoms and trip timing when contacting us. See our road-trip preparation guide for information to gather before the visit.
Closing CTA: Contact Excel Auto Care at 1/40 Strong Avenue, Thomastown.